CVE-2024-23790 - Vulnerability Details - OpenCVE

Description

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

Published: 2024-01-29

Score: 3.5 Low

EPSS: < 1% Very Low

KEV: No

Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

OTRS AG

OTRS

unknown

Version	Status	Constraints
`8.0.x`	affected	≤ 8.0.37
`2023`	affected	≤ 2023.1.1
`7.0.x`	affected	≤ 7.0.48

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

No data.

No data available yet.

Remediation

Vendor Solution

Update to OTRS Patch 2024.1.1 Update to OTRS 7.0.49 (Long Term Support Users)

Tracking

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Advisories

Source	ID	Title
EUVD	EUVD-2024-21243	Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction Required

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00285.

Exploitation none

Automatable no

Technical Impact partial

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2024-01/

History

Tue, 10 Nov 2026 21:30:00 +0000

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Subscriptions

Otrs Otrs

MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2024-01-29T09:21:14.996Z

Updated: 2025-06-17T21:29:17.700Z

Reserved: 2024-01-22T10:32:00.704Z

Link: CVE-2024-23790

Vulnrichment

Updated: 2024-08-01T23:13:07.512Z

NVD

Status : Modified

Published: 2024-01-29T10:15:08.263

Modified: 2026-06-17T07:13:36.427

Link: CVE-2024-23790

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

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